FAQS

All the Answers You Seek In One Place

HOW DO I PLACE AN ORDER?

Orders can be placed over the phone, emailed or faxed.

DO I NEED TO PLACE AN ORDER IN ADVANCE?

Orders need to be place before 10.30am the business day prior.
Monday orders are recomended to be placed on the Friday before.

WHAT METHODS OF PAYMENT ARE AVAILABLE?

Payments can either be made before pick-up or delivery by bank transfer.
Cash on pick-up or delivery.
Customers can also apply for a credit application for repeat orders.

DO YOU OFFER DELIVERY SERVICES AND WHERE?

North Brisbane

Monday, Wednesday and Friday.

Brisbane

Monday, Tuesday, Wednesday, Thursday and Friday.

Gold Coast

Monday, Tuesday, Wednesday, Thursday and Friday.

CAN I PICK UP FROM YOUR FACTORY IN SALISBURY?

Yes, the factory is open from 6.00am to 2.00pm Monday - Friday.
32 Flanders Street, Salisbury.

HOW ARE THE PRODUCTS PACKAGED?

Salads and Sliced Tomato are packaged in our 3000ml tamper-proof containers.
All other products are packaged in 2kg, 5kg or 10kg blue plastic bags.

BANQUET LINE PRODUCTS, DO I NEED TO ORDER IN ADVANCE?

All Banquet Line products need to have 48 hours notice prior to delivery or pick-up.

HOW ARE THE PRODUCTS DELIVERED?

All products are delivered in our fully refrigerated vehicles between 0 - 5 degrees.
We advise our products are to be refrigerated as soon as possible to keep them fresh.

IS THERE A MINIMUM SPEND FOR ORDERS?

A $150 minimum spend is needed for orders to be delivered free of charge.
A $20 delivery fee can be paid for products to be delivered.
If products are being collected from the factory, there is no minimum spend required.

HOW LONG DO YOUR PRODUCTS LAST FOR?

Our products come with a 5 day best before date.
Watermelon products are a 3 day best before date, we recommend to be consumed within 3 days for optimum freshness and crispness.

I REQUIRE A PRODUCT THAT IS NOT LISTED ON YOUR PRODUCT LIST ARE YOU ABLE TO SUPPLY SUCH PRODUCTS?

We are not limited to what is on our product list.
Any special requests can be processed or created.

PH (07) 3277 3734

©2018 by All Cut Foods - Fruit and Vegetable Processor. Proudly created with Wix.com

FAX (07) 3277 0498

32 Flanders St, Salisbury QLD 4107, Australia

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